Bizspoke CANCELLATION, RETURN AND REFUND POLICY
This cancellation, return and refund policy (“Policy”), sets out the terms and conditions for cancellation, return and refund of The products/service listed and sold on Bizspoke shall be referred to herein as “Products/Service”.
- APPLICABILITY OF POLICY
By using Bizspoke and/or initiating a request for purchase of services on Bizspoke, you agree to be bound by the terms contained in this Policy without modification. If you do not agree to the terms contained in this Policy, you are advised not to transact on Bizspoke. Please note that, we may from time to time change the terms of the Policy that govern your terms of cancellation, return or refund of an order for Product bought on Bizspoke. Every time you wish to use Bizspoke, please check the Policy to ensure you understand the terms and conditions that apply at that time.
- TERMS OF CANCELLATION
(a) The request for cancellation of the service can be made by cancelling the service by calling our customer care number, or any other method, as may be intimated by Bizspoke to you from time to time.
(b) On the receipt of service cancellation request, your service will be cancelled with immediate effect, and the refund process will be initiated within 24 hours of confirmation of cancellation.
- TERMS OF RETURN AND REFUND
(a) The cancellation of the service will be at the sole discretion of Bizspoke and the request for cancellation can be made by calling our customer care number, or communicating by any other method, as may be intimated by Bizspoke from time to time.
(b) You may initiate the cancellation by calling our customer service number and selecting the reason for return. In case of any complain or concern that may arise after the closure of the return window, you may contact the customer care.
(c) Please be informed that when you opt to cancel or return the Products, upon our verification of the Products and the documents relating thereto, the refund amount for such Products which are eligible for return as per the terms of this Policy, will be processed within a period of 1 business day from the date of us verifying the defect or the non-compliance in the Product. Your refund will be processed only when the conditions as may be stipulated by Bizspoke are fulfilled. The refund amount will be credited to the original payment mode opted by you. You acknowledge that after initiation of refund, it may take additional time for your refund to reflect in your account which is subject to your financial institution or payment solution provider terms and conditions.
(d) The amount claimed as refund will be refunded to you within 15 working days depending upon the mode of payment chosen by you. Sometimes banks or financial intermediaries take a longer time to process the refund request. However, if the refund does not happen by the date advised, you may contact us, and we will gladly help you.